Getting started: frequently asked questions

First steps after signing up: modules, task types and step-by-step solutions.

How do I start with the FSP and my goal at WU Vienna?

Begin by watching the welcome video—this shows how the FSP is your first step toward preparing for WU Vienna. You’ll see how each module aligns with your goal so you know exactly what matters for your application.

What are the FSP modules and how should I explore them?

The FSP has three core modules. Hover or click on each to see more depth. We also expand one module to show you how the platform works, so you’ll understand the mechanics and workflow before diving into tasks.

What kinds of tasks will I face in the FSP?

You’ll get a mix of practice tasks and a module-ending entrance-exam style task. These simulate the real application requirements and help you track your progress.

How do I use step-by-step solutions?

Every task comes with step-by-step solutions. Use them actively—they’re designed to make learning easier, clarify doubts immediately, and save you time.

What should I do before starting the FSP course?

Don’t start tasks yet! First, watch the videos to understand the application process and what really matters to get in. Once you’re done, bookmark the FSP page—this is your first learning strategy: make coming back easy, stay consistent, and start with FSP tasks.

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Our team can answer questions about courses, access, payments and your account.

Contact us

Email support

nicolas@bbe-insider.com

We reply within 24 to 48 hours

In-app support

Signed-in students can use the Support button in any lesson or question.

Replies appear next to the lesson

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